Extra help
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If you are facing difficulties, you are not alone. Across Thurrock there are a wide range of organisations and services that can provide practical advice, support, and guidance on issues such as debt, the cost of living, domestic abuse, housing, employment, benefits, mental health, family support, and much more.
Getting the right help at the right time can make a real difference, and many services are available free of charge. Below you will find information about local organisations that can support you with a variety of challenges and help you access the assistance you need.
Financial
- CAB Purfleet Community Hub,
53–54 River Court,
Centurion Way,
Purfleet,
RM19 1ZY
0808 278 7877
Monday 10am – 1pm - CAB The Beehive,
Voluntary & Community Resource Centre,
West Street,
Grays,
RM17 6XP
0808 278 7877
Wednesday 1pm – 3pm - CAB Corringham Library,
St John's Way,
Stanford–le–Hope,
SS17 7LJ
0808 278 7877
Wednesday 10am – 1pm and 2pm – 5pm - CAB Grays Salvation Army Community Church,
Clarence Road,
Grays,
RM17 6RA
Tuesday 10am – 12pm - CAB Tilbury Hub,
16 Civic Square,
Tilbury,
RM18 8AD
Friday 10am – 5pm - Stepchange
0800 138 1111
Monday to Friday 8am – 8pm and Saturday 9am – 2pm - CAP
0800 328 0006
Free debt and personal support. - Thurrock Council
01375 652652
Council – vlwest@thurrock.gov.uk
Renting – tlooker@thurrock.gov.uk
Monday to Friday 9am – 5pm
Debt advice for council tenants and private renters. - Thurrock Floating Service
Sanctuary Supported Living
07483 375489 or 07436 728682
thurrockfloatingsupport@sanctuary.co.uk
Financial Support – Assistance with budgeting, grants and managing repayment plans for rent, council tax and other debts.
Benefit Guidance - Support with claims for Universal Credit, housing benefit, pension credit, disability benefits and child benefits. - Essential Living Fund
0300 790 0124 - Gamblers Anonymous
0808 802 0133 - Money Advice Service
0333 321 3434
Food
- Purfleet Pantry
32 River Court,
Centurion Way,
Purfleet–on–Thames,
RM19 1ZY
Monday to Friday, 10:00am – 2:00pm - Hardie Park Food Pantry
Hardie Road, Stanford–le–Hope,
SS17 0PB
Monday to Sunday, 12:00pm – 3:00pm - Stronger Together
01375 389890
Health & wellbeing
- Alzheimer's Society
01375 413756
essex@alzheimers.org.uk - Brook – Sexual Health and Advice
- Breast Feeding Support
basbreatfeeding01@gmail.com - Dementia Support
01793 434340 - SEIRCC – South Essex Rape and Incest Crisis Centre
01375 380609 - Thurrock First – Adult Social Care
01375 511000 - Stronger Together
01375 389890
Home help
- By Your Side
07415 987427 or 01375 389891
ruby.summers@turrockvs.org - Well Homes
wellhomes@thurrock.gov.uk
Home Upgrade Grant – The grant has been created to provide energy efficient upgrades and clean heating systems to low-income households. Phase 2 is a Government-funded local authority scheme for those properties that are off gas heating. The scheme is to deliver energy-saving improvements to the homes of people who struggle to pay their heating bills and keep their homes warm in the winter. These improvements are made free of charge and will help residents to keep their homes warm while using less energy and help them to manage their heating bills.
Homelessness
- Breakfast Salvation Army
Grays Salvation Army Community Church,
Clarence Road,
Grays,
RM17 6RA
Mondays 7:15am – 10:15am - Shelter Homeless Support
0808 800 4444 - St Mungo's Homeless Support
0203 856 6000
info@mungos.org - Tea drop in Salvation Army
Grays Salvation Army Community Church,
Clarence Road,
Grays,
RM17 6RA
Tuesday 10am – 2pm - Friends of Essex and London Homeless
07815 935208
teamdoelh@gmail.com
Friday 5:30pm – 6:30pm - Passionate about Hardie Park
Hardie Park,
Hardie Road,
Stanford–le–Hope,
SS17 0PB
07732 086162
info@friendsofhardiepark.co.uk
Café open 10am – 3pm
Immigration
- Café Connect
Grays Baptist Church,
191 Lodge Lane,
Grays,
RM17 5LL
welcome@the180project.org.uk
First Wednesday of the month 10am – 12pm - Café Connect
Community Church,
Chadwell St Mary,
Defoe Parade,
Chadwell St Mary
welcome@the180project.org.uk
Third Friday of the month 10am – 12pm - Welcome to the UK
01375 767887 or 07342 469277
grays@welcome2theuk.com - Aire Centre
0207 831 4276 - CAB
0808 278 7877 - Care4Calais
07900 223860
katie.horsfield3@gmail.com - Migrant Help
01304 803514 or 07483 083498
salina.chowdhury@migranthelpuk.org - Praxis
0207 728 7985 - Project 17
07963 509044 - Ramfel
0207 052 5212 - Red Cross
01375 840751 or 07595 278627
Mental health
- Thurrock Floating Support
Sanctuary Supported Living
07483 375 489 ot 07436 728 682
thurrockfloatingsupport@sanctuary.co.uk
Connections to specialist services for drug, alcohol, and mental health support - Adult Mental Health (Grays Hall)
01375 402 276 - KOOTH
- MIND
01375 391 411
Counselling and support - Re Engage
0800 716 543
Help us reach more older people who are feeling lonely and isolated - Samartians
0845 790 9090 or 01268 412 000 - CAMHS
0800 953 0222
Child and Adolescent Mental Health Services - The Healthy Mind Hub
healthymind@trustlinks.org
6 week programme for over 18s - Adult CMHT Grays Hall
01375 402 276 - Reach out for Mental Health
07308 069 609
keaton@reachoutfmh.co.uk
Parenting
- Family Information Service
01375 652 801 - Tilbury Family Hubs
01375 858 243 - Inspire Youth Hub
01375 413 735 - Open Door Services
01375 390 040
Counselling, anger management and life coaching - Parents Aid
01268 763 631 - Parents 1st
info@parents1st.org.uk
Peer support for healthier pregnancies - PATT (Parent Advisory Team Thurrock)
01375 389 894 or text 07702 127 252
info@patt.org.uk
SENDIASS (Special Education Needs & Disability Information Advice and Support Services) - Special Educational Needs and Disability Local Offer
- Speech and Language Team
0300 300 1544
drop-in@nelft.nhs.uk - The Baby Bank HQ
info@thebabybankhq.org - Parents 1st
Construction House,
Runwell Road,
Wickford,
Essex,
SS11 7HQ
01268 525 758
info@parents1st.org.uk
They run a wide variety of support from one–one peer support available from pregnancy to antenatal information groups from our family hubs. They provide specific sessions for partners and dads, drop in support coffee mornings and walks and exercise groups. We also provide volunteer support during labour and birth. - South Ockendon Family Hub
01375 413 936 - Thameside Family Hub
01375 387 894 - Brighter Futures
Probation
- Probation Service
01375 382 285
Safeguarding
- Childline
0800 1111 - Emergency Duty Team – Social Services
01375 372 468 - Multi Agency Safeguarding Hub (MASH) – Children's Social Services
01375 652 802 - Think Now
- Wishes – Training and Childcare Support
01375 675 635 - BOSP Brighter Opportunities for Special People
01268 553 117
enquiries@bosp.co.uk
Warm spaces
Wrap around support
- LAC – Grays
Xanthe – Civic Offices,
New Road,
Grays,
RM17 6SL
07710 860 915
xhornsby@thurrock.gov.uk
Mondays 9:30am – 12:30pm - LAC – Chadwell St Mary
Helen – Chadwell Family Hub,
Claudian Way,
Chadwell St Mary,
RM16 4QE
07710 950 318
hcatterick@thurrock.gov.uk
Mondays 10am – 12pm - LAC – Aveley
Charlotte – Aveley Community Hub and Library,
Recreations Ground Car Park,
High Street,
Aveley,
RM15 4BX
07513 703 202
charlotte.lambert@thurrock.gov.uk
Mondays 1pm – 3pm - LAC – Grays
Xanthe – Grays Salvation Army Community Church,
Clarence Road,
Grays,
RM17 6RA
07710 860 915
xhornsby@thurrock.gov.uk
Tuesday 10am – 12pm - LAC – Purfleet
Charlotte – Purfleet–on–Thames and Community Hub,
10 River Court,
Purfleet,
RM19 1ZY
07513 703 202
chrlotte.lambert@thurrock.gov.uk
Tuesday 10am – 12pm - LAC – South Ockendon
Jo – South Ockendon Library,
57 Derry Avenue,
South Ockendon,
RM15 5DX
07860 394 340
joanna.lazenby@thurrock.gov.uk
Tuesday 10am – 1pm - LAC – Tilbury
Heather – Tilbury Library,
Kanmor House,
16 Civic Square,
Tilbury,
RM18 8AD
07738 116 648
hmacquarrie@thurrock.gov.uk
Wednesday 10am – 1pm - LAC – South Ockendon
Pauline – Aveley Community Hub and Library,
Recreation Ground Car Park,
High Street,
Aveley,
RM15 4BX
07710 950 319
pwhite@thurrock.gov.uk
Wednesday 10am – 12pm - LAC – Corringham
Sue – Corringham Library,
St John's Way,
Stanford–le–Hope,
SS17 7LJ
07920 541 258
sgriggs@thurrock.gov.uk
Wednesday 10am – 12pm - LAC – Chafford Hundred
Frank – The Beacon Centre,
All Saints Church,
Drake Road,
Chafford Hundred,
Grays,
RM16 6RW
07738 101 787
fgaisie@thurrock.gov.uk
Wednesday 12:30pm – 1:30pm - LAC – Chadwell St Mary
Chadwell Library,
Brentwood Road,
Chadwell St Mary,
Grays,
RM16 4JP
07710 950 318
hcatterick@thurrock.gov.uk
Monday 2pm – 4pm and Friday 10am – 12pm - LAC – Charlotte
Aveley Family Hub,
Aveley Primary School,
Stifford Road,
Aveley, - RM15 4AA
07513 703 202
charlotte.lambert@thurrock.gov.uk
Friday 11am – 12:30pm - One Community
134 Dock Road,
Tilbury,
RM18 7BJ
01375 768 233
info@onecommunity.org.uk
Monday to Friday 9:30am – 5:30pm - LAC – Stanford–le–Hope
Stanford Library
07786 423 474
ibarnett@thurrock.gov.uk
Wednesday 10am – 11:30am - LAC – Eat Tilbury
Rachel – East Tilbury Library,
Princess Avenue,
East Tilbury,
RM18 8ST
07917 535 728
rxfarmer@thurrock.gov.uk
Tuesdays 10:15am – 12pm - LAC – East Tilbury
Rachel – Linford Foodbank,
St Francis Hall,
Somerset Road,
Linford
07917 535 728
rxfarmer@thurrock.gov.uk
One drop monthly on a Thursday between 11am – 1pm – Call to confirm dates - LAC – North Grays
Sian – Headon Hall,
18 Crawford Avenue,
Stifford Clays,
RM16 2AS
07867 684 796
sxowen@thurrock.gov.uk
2nd Thursday 2pm – 3pm - LAC – North Grays
Sian – Stifford Clays Medical Centre,
Crammavil Street,
RM16 2AP
07867 684 796
sxowen@thurrock.gov.uk
3rd Thursday 10am – 12pm
